How to Order
Online: To order via our web site, simply click the “order” button next to the product you wish to purchase. This links you to the shopping cart page, which allows you to add products and return to our site to continue shopping. Once you are ready to “check out” and purchase the products you have selected, you will enter your name, address, and payment information on the shopping cart form and submit the order via a secured system. As you fill out the shopping cart, you have the option of choosing “ground” shipping or “air” shipping.
Via Telephone: You can also call us toll-free at 1-877-368-6800 to order over the telephone. Our office hours are from 7am to 5pm, Monday through Friday, Pacific Standard Time.
Fax Orders: Print out our fax form and fax it to us at: 800-652-1126. If you include your email address on the fax order form we will email you a confirmation of your order.
Mail-In Orders: If you prefer to mail in your order, print out the fax form and mail the completed form to us with your payment (credit card, check or money order) made payable to “VQ ActionCare”. Send the order to the following address:
3843 S. Bristol St. #163
Santa Ana CA 92704
VQ ActionCare accepts credit card payments using American Express, VISA Mastercard, and Discover cards. You can also pay with a personal check, U.S. money order, or cashier’s check issued by a U.S. bank. All payments must be in U.S. dollars. We do not accept C.O.D. orders. Please remember that we must verify payment of orders paid for with personal checks prior to shipping the products, which can take up to two weeks. Therefore, for the fastest service, we recommend paying with credit card, money order, or cashier’s check.
A sales tax of 8.75% is added to all orders shipped to California addresses. We do not charge sales tax on orders shipped to addresses outside of California.
Unless otherwise specified, we ship all orders to customer addresses within the continental U.S. via FedEx Ground shipment. We ship orders to Alaska and Hawaii via FedEx Ground. For international orders, FedEx International Economy will be used. Should Customers wish to use their own shipper or third party, account information will be required at time of order. Delivery is usually within 7 – 14 business days.
Best Deal Guarantee
If you purchase any product from this VQ ActionCare web site, and find the same product on this web site (VQActionCare.com) at a lower price or with added value offer within 30 days of your purchase, we will be happy to refund the price difference or upgrade your purchase with the added value offer. Contact us directly to handle this request at 877-368-6800 (Monday through Friday, 7:00am to 5:00pm, Pacific Time).